Wednesday, May 16, 2012

I've Determino'd the Germino

Oh Germino;

  

His internet always works. Do you think he's ever called 1-800-Comcast in his life? Has he ever had to call customer support with someone who speaks terrible English and can't help for a damn with his jacked up internet or non working sports package on his tv? They make sure his shit works.

Now you wonder, why does his shit always work? Well you aren't a big shot at comcast are you? By the way your promotional period just ended, so that's 60$ more a month now.

That guy above, he's the senior vice president of customer operations, he must be tired of people getting pissed about their promotional periods expiring wouldn't you think. Why is that? Maybe cause comcast has a monopoly on the cable lines and if they just raised their prices to their non promotional period prices they would alienate their entire customer base who would flee to solutions as slow as even clear wire to save cash. But instead they get you for 6 months on a cheaper deal, knowing if you are like most people, you will just accept that higher price at the time. Then they charge you full price. After this point its harder to get a promotional deal again. So comcast will make you suffer if you ever pay full price. This is their customer model, think about it please, just for a bit. The outspoken man gets the deal and the quiet one gets shafted? Do you know any other big company that does business this way? Cmon? Any? Nope?

Food for thoughts,
-Admin

16 comments:

  1. All cable and dish have promotions da if you hate Comcast so much go to your local provider and you do have one there is a reason there cheaper so stop your bitchin man up and look somewhere else

    ReplyDelete
    Replies
    1. You're a idiot who obviously has never had to deal with comcast. Just look up comcast reviews anywhere on the internet and you will see the same thing. And what stupid fucksticks like you dont get is that comcast has monopolies all over the us where you cant receive other services, therefore you are handed the big ugly shaft..... which is probably what you enjoy swallowing every night!!!

      Delete
  2. Who are you man? Do you work for comcast? This blog actually has helped several people with their comcast problems. I'm for the people, and no there is no alternative that is viable, comcast is a monopoly! You need to realize that bro. I'm not here to battle, but I will =).

    ReplyDelete
  3. @anonymous, Did the name "comcastsucksballs" give it away that there would be bitching?

    Can't get nothing past you guys :)

    ReplyDelete
  4. All cable/satellite/fiber providers use promotions for new customers. After the promotional period ends, your bill goes up no matter what company you use. Smart consumers check current prices and know that rates will ALWAYS go up. I have Comcast and it works fine all the time unless there is an outage in the area. I also have new cable lines run in my house, which makes a huge difference with service reliability. The Comcast technicians that I have had at my home are hard-working, honest, friendly and interesting people. They have lives outside of work and families to love. The representatives on the phone are always courteous if you don't have an attitude with them and are always willing to help. I understand that irate customers are hard to deal with and if you don't treat those people nice when you talk to them, they're likely to get frustrated and transfer you around, which makes the whole service process very time consuming. Also, plan TIME to call them, nothing happens instantly. Be nice and most likely you will be treated with respect as a customer. These people don't want to lose their job providing poor customer service, and everyone has bad days at work.

    ReplyDelete
    Replies
    1. Well said Justin! I stumbled upon this website accidentally, and decided to read because I have service with Comcast, or for you guys "the devil." Almost everyone on here sounds like babies who have unrealistic expectations for their service and feel entitled to what their bill should be. And the guy who created this site obviously has no life, he probably lives in his mothers basement and uses the internet she pays for and bitches when it doesnt work. You say your "for the people" but this site is anger, immaturity and ignorance masked in patriotism. This site provides a rue for people to entertain their anger and frustration for a little while, and then they wake up and realize that the world isnt fair and they live in "capitalist" society where big corporations are looking for people to pay Top Dollar. The great thing is that we live in a country with competition and choice. If you dont like what you got, go somewhere else.

      -Zach MD

      Delete
    2. F#CK COMCAST! I WANT FIOSAugust 21, 2012 at 7:19 PM

      Justin
      you try navigating the terrible phone system, sit on hold for 10 minute stretches listening to the WORST ON HOLD MUSIC EVER, only to be rerouted or disconnected and get to start the whole process over! I challenge to call Comcast over the next 24 hours a coue times and pau attention to the phone prompts..... you get a different set. It's infuriating because you've already got an issue and can't get amypne with a clue on the phone. Let's just say that you do start working with someone and before you are finished you get disconnected and call back.... if you are lucky enough to get someone on the phone you will get a different answer

      Delete
  5. Justin, you sound like you work at comcast. You could have saved the BS since many of us on this site know better! Clearly the site title would not appeal to someone who has praise for Comcast!

    ReplyDelete
    Replies
    1. Lol... Actually I work for FEMA, never worked for Comcast. But if I posted on femasucksballs.com you would be justified in saying that! Sorry you had a rough time with that company, I just don't share that sentiment. I just thought I would share my thoughts on the matter since stumbling across this blog. I understand the hatred expressed, especially reading some of these stories.... I guess I must be the one customer actually satisfied with my service lol.

      Delete
    2. You work for FEMA? well of course Comcast looks like a competent company to you guys. Hell they're fucking miracle workers comapred to the job you guys do.

      Delete
  6. You should try working for them. They SUCK as an employer. We are all treated as numbers, and not the assets we truly are. Our pay is WAY below industry norms and it doesn't keep up with inflation. The company often eliminates entire departments, just to make their financials look better. They have outsourced so many job functions in recent years to India, the Phillippines and Canada. This used to be a great place to work as recent as 2009. Things really went south when they bought NBC/Universal. No wonder customer service has fallen so far. Employee morale is so low as to be non-existent. Most of us hate our jobs and are dead inside, since the company sucked the life out of us.

    ReplyDelete
    Replies
    1. Totally agree! I'm a tech and its the most miserable Job I've EVER had! That's how I stumbled upon this site. You would think all the perks and benifits they provide employees would love their job but we are all miserable! All they care about is metrics and numbers they could care less about the customer. That's why tech are in and out because they wont give us the time to complete the job right the 1st time. I think they have a great product but when it can't be installed properly then what good is that? Can't wait to leave..

      Delete
  7. I worked for Comcast too. It is a soul-eating behemoth that cares for one thing only: The bottom line. Other companies do too but some care about customer service. I recommend that people leave Comcast & get another high-speed provider. Then use a free or cheap internet (VoIP) phone service & get a cheap modern digital antenna that will receive all the networks in HD with a better, uncompressed signal than Comcast can offer. And use Netflix or Hulu for movies. This will save most Comcast customers $1000 - $1400 a year.

    ReplyDelete
  8. I wrote a nice long post and it was deleted when I messed up in the publishing process...but try spending 16 hours on the phone with them over 2 weeks to simply move existing hardware to an address a block away where an active connection was already working from a prior occupant when I moved in. Basically, the simplest install in history, in the end it didn't even require a technician, it was a bookkeeping issue in the computer, people just kept repeatedly (think like a dozen fucking times) activating the prior address instead of the new one. During this time, I suggested that as an explanation many times, yet apparently it wasn't until the 13th person I spoke with actually realized I was verbally communicating in a language they both spoke and understood, that they finally checked the correct box on the computer screen they stare at all day. Saying this is a product of incompetence extends them far too much credit. I can only assume that this is an intentional strategy, possibly because it is (somehow) cheaper than actually providing a functional and consistent service to it's 'customers'.

    ReplyDelete
  9. Everything is coming to offer you best and cheap Delhi escort at your resting place. Give a kick to trip for the Delhi Escort. This is the time to enjoy and to be glad to hear the sound well coming with holding the waiting wages proclaiming fortunate time that going to take place at mind.

    ReplyDelete