Friday, January 8, 2016
Mark just switched cause comcast's a Bitch!
I have been on comcast internet/email service for over 20 years and cable for about 15 years. My wife and daughter, son, etc. have been nagging me about the $250+ bill for a couple of years. Even with gradually increasing bills over the past few years, I was somewhat satisfied with the service.
But, with an offer from DirectTV at about 1/3 of the cable bill, I called to ask for a new deal. A very unqualified service rep took my call and offered me a very good package. That was the start of the problem. No call back. No call for the service update. Interrupted service. ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I was hung up on multiple time. Every time I called back I had to answer the same questions. I told them I was going to record the conversation and the person said that they would not allow it.
Comcast should go out of business. I will take a lower level of internet or TV service rather than deal with that crap.
Posted by Admin at 6:22 PM